Technical Support for Installers

If you are an installer of CDVI products and you require help or advice with an installation, please get in touch with our Technical Support team. We’re available from 8:45am to 5:15pm Monday to Friday.

  • Web chat – click the blue icon in the bottom-right of this page.
  • Email – send your message to support@cdvi.co.uk. Photos of your installation are always helpful with resolving your query!
  • Phone – give us a call on +[44] (0) 1628 531 300 during our opening hours.
  • Website – leave us a note on our Contact page with details of your query and we’ll get back to you as soon as possible.
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Are you sure you need us?

The CDVI Support Centre is there to help you find quick and easy answers to your questions. Everything is organised into categories to help you navigate, or you could try searching your query at the top.

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Case Studies

Looking for inspiration? Take a look at our Case Studies to see examples of previously-installed successful projects around the country.

Find out how other installers have used access control, door automation, and video entry solutions to meet and exceed their customers’ expectations.

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Manuals & Software

Looking for the right manual to help you with your installation?

Need to download the software to start you on your way?

Check our Downloads page where you’ll find key documentation and easy links to download software and firmware directly onto your device. (You’ll need to be logged in to your website account to access the page.)